BUSINESS PROCESS & AUDIT CONSULTING

• Identify pain areas in business cycle & its resolutions along with ongoing audits of all business processes to ensure speedy resolution of customer issues, cost reduction, Standardization of SOP’s across organization

• Map ‘AS IS’ organization & respective functional Business Processes.

• Identify pain areas, risks and their respective mitigating controls

• Re-engineer existing processes for mitigate risks, better deliverables & reducing time lines

• Formation of cross-functional quality circles for better productivity & quality

• Implement & time to time refresher training of newly formed as well as existing processes across organization

• Audits of implemented SOPs to ensure proper compliance through out the organization

• Surprise audits to ensure total compliance of Business Processes

• Bench marking existing processes with industry best practices.

• To map each expense with its cost heads in books of accounts.

• Designing / optimizing Business Processes in such a way that they are measurable in financial performance & improvement.

• Identifying & scoring on Key performance measures for operation staff.

• Bridging the gap between Management & operations by ensuring Business Processes are clear and communicating.

• One shop stop for vendors & new / existing implementations partners for understanding / communicating business scenarios & requirements